IT Operations Specialist

At Jimdo, our mission is to help small businesses start, grow, and ultimately thrive online. Small businesses face new challenges with very little support or recognition. We know how hard this can be, because we have been in their position. That’s where you can help us—by designing intuitive tools to help small businesses solve complex problems.

With a forward-leaning and self-driven attitude, we continue to find new ways to help our customers get their ideas out into the world. As a team, we run at a steady pace to achieve what we aim for. We learn best by gathering data, trying new things, and sometimes even falling down along the way. It’s the lessons we learn in the process that make us better problem-solvers for small business owners.

If you’re motivated by our mission and excited to roll up your sleeves, try new things, learn from mistakes, and make a difference to small businesses around the world, we would love to work with you.


We are happy to invite you to work with us in our office in Hamburg or permanently remote from any location where you are permitted to work from. Wherever your working location of choice will be, we will make sure you get proper onboarding (virtual or in person) and that you are fully equipped to become part of the team from day one.

We will support you in case you would like to relocate to Germany.


Your responsibilities would include administering soft- and hardware used by Jimdo’s teams, most notably Google Workspace, Slack and Jira, Confluence and support and advise them in everything related to third-party software and hardware. You will work with IAM, user directories and MDM software.

IT Operations works closely with every team at Jimdo, therefore a basic understanding of software development, IT security and computing is valuable.


  • Good English skills
  • Expertise with MacOS and Windows
  • Experience working with and administering Google Workspace, Atlassian Software (Jira, Confluence), Slack
  • Experience working with IAM and MDM software
  • Experience with user lifecycle management
  • Basic understanding of IT security concepts and best practices
  • Basic understanding of common tools used for software development, e.g. GitHub
  • Understanding of networks, cloud computing, data protection practices
  • Strong interest in hardware, technology and topics around the internet

Nice to Have

  • Basic understanding of one or multiple programming language
  • Experience with AWS infrastructure
  • Good knowledge of German

Paula will be happy to receive your application.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, sex, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. We’re a diverse team in so many ways, and we love it that way.

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