Dutch Community Support

Jimdo is the easiest and fastest way to create a website with no coding knowledge necessary! With a simple intuitive interface, Jimdo enables anyone to create a customized online presence with a blog, portfolio, business website or online store. Together we’ve helped our users create over 20 million websites around the world.

Jimdo has a passionate team of around 200 people in Hamburg and Tokyo. We value teamwork, openness, and mutual support. Join us if you’re looking to for a driven, enthusiastic, and diverse international team. Each of us is an expert in our field, and together we strive to achieve the best possible results for our customers.

As a Community Supporter, you are part of the Support team. The Support’s mission is to help our customers reach their goals by building and growing their websites.

Responsibilities

  • Help our customers by answering their inquiries via email and social media
  • Represent Jimdo to the customers who contact us

Requirements

  • You're of course fluent in Dutch and additionally in English or German
  • Excellent writing skills and the ability to explain complex things in an uncomplicated way
  • Clear, efficient and helpful communication
  • Strong interest in technology and topics around the internet
  • Good understanding of small businesses’ needs and the steps that can lead them to success
  • Passion and motivation for learning, improving and experimenting
  • A ‘let’s do this’ mentality: Proactiveness, enthusiasm, flexibility and openness to changes

Nice to have

  • Previous experience in customer support
  • Good knowledge of another European language

Eva will be happy to receive your application!