Product Design Lead (m/f/d)

At Jimdo, our mission is to help small businesses start, grow, and ultimately thrive online. Small businesses face new challenges with very little support or recognition. We know how hard this can be because we have been in their position. That’s where you can help us—by designing intuitive tools to help small businesses solve complex problems.

With a forward-leaning and self-driven attitude, we continue to find new ways to help our customers get their ideas out into the world. As a team, we run at a steady pace to achieving what we aim for. We learn best by gathering data, trying new things, and sometimes even falling down along the way. It’s the lessons we learn in the process that make us better problem-solvers for small business owners.

If you’re motivated by our mission and excited to roll up your sleeves, try new things, learn from mistakes, and make a difference to small businesses around the world, we would love to work with you.


We are happy to invite you to work with us in our office in Hamburg or permanently remote from any location. Wherever your working location of choice will be, we will make sure you get proper onboarding (virtual or in person) and that you are fully equipped to become part of the team from day one.
Regarding candidates who want to relocate to Hamburg: Due to COVID our offices are temporarily closed. We will invite you to start working with us from your current location for the time being. Once the borders are reopened, and the Embassies accept visa applications again, we will initiate the relocation process to Hamburg. Until then, you will be invited to work with us remotely with a temporary contract.

Your Mission

You will team up with other designers in a fast-paced way to provide our customers with industry-leading user experience and interfaces for all the products of Jimdo to support small businesses and make them successful.

You will engage with cross-functional teams that include designers, engineers, data scientists, product manager, and management to shape and establish the design vision and customer-centered strategy.


  • Create and establish a customer-centered design strategy across our product portfolio, teams, and stakeholders.
  • Provide leadership, direction, and mentorship for the Product Design Team and support them on their personal growth and career path.
  • Manage and enable the Product Design Team to work with cross-functional product teams to promote, create, and deliver meaningful experiences for our customers (and their customers). Establish and build on cross-team and cross-department collaboration.
  • Set up efficient and high-quality design processes at scale. Communicate and implement the best standards for User Experience and User Interface across all product teams and among the company.
  • Be an advocate for delightful user experiences, good visuals design, and strong usability and lead the creation of our design systems and support our standards and patterns.
  • Communicate and evangelize the importance of real customer engagement in the company.
  • Shape the Design Team culture: Create product design events, seek for conferences, and improve their collaboration.


    • You are passionate about leading a design team and enabling them to be the best they can be. You have 3+ years of experience leading teams of 5-10+ designers as well as 6+ years of experience working in software development and are familiar with common practices in this field.
    • You have successfully shaped a product/design vision and strategy in an organization. You’ve implemented best practices and processes within a product and design organization as well as experience with creating and maintaining design systems.
    • Your heart beats for the customer. As a storyteller, you start telling almost every story with the customer and you communicate customer and design needs to your team and stakeholders. You have also championed user-centered design principles and methodologies.
    • You work autonomously, collaboratively, and take ownership of your projects from beginning to end and you are willing to take on a wide range of different tasks and projects. In addition to that, you are proactive, creative, adaptable, and collaborative. You love wrestling with problems.
    • You are in love with digital products and are capable of understanding customer and business needs. This means that you are pragmatic about prioritizing projects and able to balance the trade-offs between done and perfect whilst maintaining a high bar for quality.
    • You are comfortable giving, seeking, and receiving thoughtful critical feedback to raise the bar of the quality of our product design.
    • You’re fluent in English - it is our working language.

    Nils will be happy to receive your application in English or German.

    Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. We’re a diverse team in so many ways, and we love it that way.